‘Online Monitoring’: The Consumer Goods Giant Seeks to Capitalise On Vaseline’s Viral TikTok Trend.
As a product discovered over 150 years ago on a Pennsylvania oilfield, the humble pot of Vaseline might not appear as an clear candidate for social media algorithms.
However, its rise as a TikTok talking point has thrust it into the lead of an promotional upheaval, in which large companies are spending big on content creators and reducing expenditure on promoting products in traditional media.
From Oil Rigs to Online Hacks
First created commercially in the 1870s by a chemist, Robert Cheeseborough, who noticed oil rig workers applying to their skin with a byproduct of the drilling process. Now, a flood of user-generated videos have recorded its extensive utilization in “life hacks”.
It has been touted as a solution for polishing footwear or extending perfume longevity, along with a cure for squeaky doors. Its use has even extended to prevent the annoyance of crisp flavouring sticking to fingers.
Harnessing the Hype
Detecting the product’s new life online, strategists within the corporation amplified the hacks by having their research teams evaluate the claims and sharing the findings with influencers.
Suggestions that it lessened the sting of chili on the mouth were given the thumbs up. This was also the case for ideas it could prolong perfume and restore leather handbags. Proposals that it might brighten smiles or lengthen eyelashes were refuted.
A Plan Built on ‘Social Listening’
Print ads and broadcast spots would once have dominated Unilever’s advertising drive. But the Vaseline phenomenon has helped convince executives to ramp up funding for content creators.
This observation of social channels to inform business strategy has been dubbed “social listening”. Fernando Fernández, freshly instated, has indicated the goal is to spend a full fifty percent of its huge ad budget on digital creator content.
Evolving With Audience Behavior
Selina Sykes, who is leading the online push, said the company was simply adapting to new ways of connecting with customers. She said engaging on social media “without killing the party” was crucial.
“What is the key to genuine brand integration? This has perpetually been our aim as brands, since the era of community gossip and talking about what they used.
“We are witnessing a departure from a one-to-many model, where we would just transmit messages … Today, it's numerous dialogues, many communities. Changes in digital feeds means that these groups seem specialized, however, they are large.
“Ensuring your product is discussed by consumers, mentioned by individuals, this builds credibility and connection. Influencers are vital for this. We are expanding this endorsement system.”
A Seismic Media Shift
This plan mirrors seismic changes taking place in media consumption, with younger consumers allocating more attention to digital networks than traditional TV, print, or radio.
This change is evidenced by drops in broadcast and newspaper ads. Within the United Kingdom, advertising income for leading TV channels have dropped substantially in actual value since the end of the last decade.
The Creator Economy Boom
This further signifies a blurring of media roles as brands effectively act as media producers, partnering with hundreds of content creators to boost their products.
An industry expert from a leading agency said: “Clearly, there is a migration of viewers away from some legacy media and they are dedicating far more hours to digital video and image apps than they are watching live TV or reading print.
“Numerous corporations inform us people trust recommendations from the individuals they follow over traditional advertisements. This is a persistent pattern.”
He added firms may also cut expenditures by focusing on influencers over big traditional media campaigns, which also permits simpler message refinement to test effectiveness.
This strategy is expanding. Marketing investment on the creator economy is growing fourfold quicker than total media spending. In the US, it has increased by over 100% since 2021 and is projected to reach substantial figures in 2025.
TV's Lasting Role
Despite the huge changes, executives said they believed TV advertising still had a prominent role to play, as TV channels continued to possess the influence to drive countrywide discourse.
The executive noted: “A top-tier ROI marketing event is still major broadcast spectacles. It’s not about those broadcasters saying: ‘Oh, we’re not relevant any more.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”